Privacy Policy

Last Updated: 20 June 2026

At Media Frame Production, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our photography and videography services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or contact us:

• Full Name
• Email Address
• Phone Number
• Event or Project Details
• Billing Information (if applicable)
• Communication Preferences
• Any other information you voluntarily provide through our contact forms or inquiries.

We may also automatically collect:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Website Usage Statistics
• Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

• Respond to your inquiries.
• Schedule photography and videography services.
• Process bookings and payments.
• Deliver photos, videos, and digital galleries.
• Improve our website and customer experience.
• Send project updates and important notifications.
• Comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Cookies & Analytics

Our website may use cookies and analytics tools to:

• Improve website performance.
• Understand visitor behavior.
• Enhance user experience.
• Measure marketing effectiveness.

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing Your Information

We may share information only when necessary with trusted service providers, including:

• Payment processors
• Website hosting providers
• Cloud storage providers
• Photo and video delivery platforms
• Legal authorities when required by law

These providers are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

6. Photo & Video Usage

With your permission, Media Frame Production may use selected photographs or videos from your project for:

• Portfolio showcases
• Website galleries
• Social media platforms
• Marketing materials
• Promotional campaigns

If you prefer that your images or videos remain private, please inform us in writing before or during your booking.

7. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices or content. We encourage you to review their respective privacy policies.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your project.
• Maintain business records.
• Meet legal and tax obligations.
• Resolve disputes when required.

After that, your information may be securely deleted or anonymized.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate data.
• Request deletion of your information.
• Withdraw consent where applicable.
• Request information about how your data is processed.

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such information, it will be promptly deleted.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The updated version will be posted on this page with the revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Media Frame Production
Kacha Tobha, Hoshiarpur, Punjab 146001, India

Phone: +91 98145 38351
Email: studio@mediaframe.in

By using this website or booking our photography and videography services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.